Art Of Business

Robert White

People Skills -The Art of Dealing With People.

The world seems to be on an ever increasing treadmill of speed, and with the introduction and prevalence of the internet, the inter – personal skills critical to the development of any business of note, seem to be disappearing fast. One of these crucial skills is the art of dealing with people.

Yes Network Marketing( both on and offline) is about developing a distribution system , but we must never lose sight of the fact that , at the base of everything , it is a peoples business; it is people who purchase the products and services we offer, and increase the size and reach of the distribution channel.

It is fair to suggest it is the people who, as individuals, are the most rounded with outstanding people skills, build and head the largest Networking organisations.

Now, many people are of the opinion they already possess good people skills, but one of the best books ever written on the subject, and one from which we can learn much is “The Art of Dealing with People” by Les Giblin.

If we can but master the art of interpersonal skills we are 95% of the way toward building a distribution organisation to any size we choose.

Yes people have different personality traits, assimilate information in alternate ways, but at the bedrock of it all, the individual who can make another feel better for their meeting is one who is truly blessed- but this is a learnable skill.

Giblin does go into some length as to the principles behind these skills and divides the book into 11 sections. Perhaps one of the best ways to summarise is to project, onto the forehead of every person we meet the letters MMFI – Make Me Feel Important.

If we can understand that each individual, in their own eyes, is the most important person on the planet, treat them in this light with respect and courtesy, then we are well on the way to mastering the art.

To some the principles of human interaction as explained by Giblin are nothing more than common sense, and this is indeed true; however, common sense really isn’t that common. We seem to be in the midst of creating a world of educated idiots- just because an individual exhibits academic skills and can wave a piece of paper testifying to this fact , in no way indicates they are also blessed with common sense.

Another of the essential skills highlighted by Giblin is that of Listening.

It is generally assumed a good salesman has to have the “gift of the gab;” in reality, the most successful and sophisticated salespeople are those who have mastered the art of listening, as an individual prefers to talk about themselves than any other subject.

By actively listening to another individual, to their language, nuances, means of delivery and sentence construction, opens them like a book to the professional.

Given time, people will tell the good listener all they need to know to “close the sale”, as the salesperson will simply repeat back to the customer all the reasons the customer has explained.

Now, library’s are full of weighty tomes on the subject of personal interaction, stretching to hundreds of pages; Giblins book, all of 40 pages, covers more than most individuals need to know ,but by mastering the principles and skills included, will not only significantly increase an individuals success, but also the influence and persuasion they can bring to bear.

This article People Skills, is by Bob White.To learn his secrets of Networing Success visit A Route To Wealth

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